What exactly is Web Hosting?
Web hosting is a subscription type of service that allows you to start and manage a website accessible on the internet.
Besides hosting your website, most web hosting companies also offer domain and email services, so you can send emails from your own domain.
What’s the difference between hosting and domain?
The domain is just a name, a virtual address, which only works if it is pointed to a host server.
In order for your domain to open your website, you need to subscribe for a hosting service and point your domain to that host.
How much does a beginner website cost?
A beginner’s website could cost as low as your monthly hosting fee. Contact us to get a Quote for your custom website design
Many web hosting providers offer free sitebuilding tools included in their hosting plans so you make sure you choose one that offers this service included, just as Africa Online Solutions does.
What is cPanel?
cPanel is a control panel that acts as a separate account, designed for managing your Shared Hosting service on the server.
You'll be able to build your website with our Website Builder as well as upload and manage files, create email accounts, and check the stats of your sites — all in one place.
Your cPanel login details are found in your Welcome Email.
Can I easily transfer my existing domain?
Yes. Transfer your domain to us and we'll even extend your renewal date by a year
or you can update your nameserver to point to our nameservers. It's that easy!
Can I transfer my existing website to Africa Online Solutions?
The migration process from another hosting provider to Africa Online Solutions is completely free of charge and we guarantee fast cPanel-to-cPanel transfers.
Manual website migration is also possible, depending on the individual case.
Will my hosting plan work with my WordPress website?
Yes! With our Softaculous one-click installer you’ll get your WordPress website up and running in no time.
Want to know how to start building your WordPress website? Read through our simple guide →
Can I get a free SSL certificate?
Sure, each of our packages comes with the ability to install a free SSL certificate on your website right away.
How long does it take for a domain to be registered?
Once you have ordered your domain registration with us, the domain would usually be registered instantly.
However in some cases it may take manual intervention for the registration to be completed.
If your domain is not active after 24 hours, we recommend opening a ticket with our billing department inquiring the status of your order.